FAQ’s

Frequently asked questions and answers. Still have questions? Please contact us.

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Unfortunately, given the sensitive nature of medical and personal information, we do not accept e-mails at this time due to security concerns, however we offer free administrative messaging (including appointment bookings) for appointments via Avocare. For patients that want to securely message their doctor can also do so via Avocare. If you need to book an appointment, we encourage you to use Avocare for a faster response, or call us at 416-588-1888.

With the restrictions imposed by the COVID-19 pandemic the clinic has moved virtually.  HS Medical offers Virtual Online Medicine through a secure OTN platform.  OTN Video conferencing with patients is available as well as direct physician to specialist econsults can also be completed.  In addition, the Avocare platform offers patients online direct messaging with physicians and clinic staff regarding your health.

There are times when the doctor must review the patient’s medical record and assess the patient to ensure patient safety before renewing a prescription. However, at the doctor‘s discretion, a prescription may be refilled over Avocare or fax (from your pharmacy), at a charge of $25 plus HST per refill. There is also the option to have unlimited prescription refills with our pre-paid annual fee plan.

Lifelabs

800 Bathurst Street (@Bloor), Suite 306, Toronto, Ontario, M5R3M8.
Phone: (416) 535-3840, Fax: (416) 535-9736.
Services: Laboratory Services.
Hours of operation M-F 8-6pm, Sat 8-3pm, and closed stat holidays & long weekends.

Lifelabs

340 College Street. Toronto, Ontario M5T 3A9
Phone:(416) 324-8839
Services: Laboratory Services.
Hours of operation: M-TR 8-6pm, F – 8-4pm, Sat – 8-12pm, and closed stat holidays & long weekends.

Lifelabs

2797 Bathurst Street (@Glencarin), suite 105. Toronto, Ontario, M6B4B9.
Phone: (416) 783-6431, Fax: (416) 783-4167.
Services: Laboratory Services.
Hours of operation: M-TH 7:30-5:30pm, F-7:30-3:30pm. Sat-Closed, and closed stat holidays & long weekends.

Gamma-Dynacare Medical Laboratories

726 Bloor Street West (@Christie), Suite 103. Toronto, Ontario M6G 4A1.
Phone: (416) 535-0339, Fax: (416) 535-7904.
Hours of operation: M-TH 8-5pm, F-8-4pm, Sat-Closed

Lifelabs

526 St. Clair Avenue West (@Bathurst), Unit #3, Toronto, Ontario. M6C 1A2
Phone:(416) 920-8888, Fax:(416) 920-1870.
Hours of operation: M-F 730-5pm, Sat-8-1pm, Closed Sun, stat holidays & long weekends.

Lifelabs

1011 Dufferin Street (@St.Clair), Toronto, Ontario. M6H4B5. Phone: (416) 531-5884 , Fax: (416) 531-5884.
Services: Laboratory & ECG Services.
Hours of operation: M-TH 8-5pm, F-8-230pm, Sat 8-130pm, , and closed stat holidays & long weekends.

Annex X-Ray & Ultrasound

800 Bathurst St. Suite 304. Toronto, Ontario M5R3M8.
Phone (416) 531-1128 / (416) 531-1523
Services: Ultrasounds, Bone Densities, Mammograms, X-Rays.
Hours of operation: Mondays – Fridays 9am – 6pm, Saturdays 9am – 3pm

Bloor-Spadina X-Ray & Ultrasound

720 Spadina Ave (South of Bloor). Suite 410. Toronto, Ontario M5S2T9.
Phone: (416) 531-1125, Fax: (416) 531-1124,
Services: Ultrasound, X-Ray.
Hours of operation:Mondays – Fridays 9am – 6pm.

College & Markham X-Ray & Ultrasound

474 College Street. Toronto, ON M6G 1A4.
Phone: (416) 925-3823,
Services: Ultrasound, X-Ray.

Avenue Road-St Clair X-Ray & Ultrasound.

200 St. Clair Ave West, Suite 114. Toronto, Ontario M4V1R1.
Phone: (416) 923-5148. Fax: 416-923-7452.
Services: X-Ray, Ultrasound.
Hours of operation: M-T 830-530pm, W-F 830-5pm

St Clair Bathurst X-Ray & Ultrasound (Gam X-Ray)

1466 Bathurst Street, Basement, Toronto, Ontario, M6E1B5.
Phone: (416) 656-5034.
Services: X-Ray (walk-in), Ultrasound.

St Clair Dufferin X-Ray & Ultrasound (Gam X-Ray)

1223 St Clair Avenue West, Toronto, Ontario, M6E1B5.
Phone: (416) 656-6034. Fax: 416-656-8468.
Services: X-Ray (walk-in), Ultrasound, Mammogram, Bone Density.
Hours of Operation: Xray: M-F 9-6pm , Sat 9-3pm, Ultrasound: M-F 8-4pm, Sat 8am-3pm, Mammogram: M-F 8-5pm, Sat 8-3, Bone Density: M-F 9-5pm, Sat 12-3pm

CML Healthcare

11 King Street W., Suite C-100, Toronto, Ontario, M5H4C7.
Phone: (416) 864-1814, Fax: (416) 864-1499,
Services: Fluoroscopy, Ultrasound, X-ray

CML Healthcare

39 Pleasant Blvd, 2nd floor, Toronto, Ontario, M4T 1K2.
Phone: (416) 928-3467, Fax: (416) 928-3502,
Services: Nuclear Cardiology, Nuclear Medicine, Done Densitometry.
Hours of Operation: M-F 9am-5pm.

Shoppers Drug Mart
(292 Dupont Street, just west of Spadina, approximately five blocks east of the clinic and Bathurst Street)

Loblaws Pharmacy
(650 Dupont Street, at Christie, approximately three blocks west of the clinic and Bathurst Street)

A Family Health Organization (FHO) is a group of Physicians that share the same goal – continuous and collaborative clinic management to patients that belong to the group. Physicians that are part of the same FHO provide significant after-hours coverage to patients and offer coverage to fellow physicians in the group, when a patient’s family physician is on holidays or unavailable. Being a part of a FHO also enables your family physician to better communicate with other specialists concerning your medical needs, which results in quicker follow up and better care. HealthSource FHO patient members will have access to exclusive after-hours urgent care Monday-Thursday 6:30-7:30pm and Saturdays 11am-1pm. In a FHO, Physicians performance is also measured by how well they manage your preventative care. As such, patients enrolled in the FHO will receive the best quality care.

If you don’t have OHIP health coverage, you will be required to pay for the medical services upfront. The fee for a regular visit without OHIP coverage is $40 plus HST and up. This is payable by cash or debit card.

There are services not covered by OHIP, for instance; prescription renewals, cosmetic medicine, travel medicine or missed appointments. Please refer to the non-OHIP service list available at the Reception Area.

A Block Fee covers a substantial number of uninsured services which you may use throughout the year.  In many circumstances this helps to reduce the cost associated with uninsured services for the patient.  Please inquire at the front reception for further details.  

HealthSource Medical Clinic uses Electronic Medical Records (EMRs) in lieu of paper charts, making it easier for your family physician to manage your health history. Your family physician will input the information from each appointment into your electronic medical record. Additionally, all laboratory reports and results from other specialists are electronically received or scanned into your medical record for a quicker response time. Please be assured that your records are backed up securely at a safe, off-site location.

Your name will be placed on a waitlist. Once an opening becomes available, you should receive a call to attend a Preventative Assessment.